Locations

The places where work happens: offices, sites, warehouses. Each location has coordinates and a radius, and that circle is what the mobile app checks when somebody clocks in.

Menu path HR › Settings › Locations

Address https://hub.cnvconnect.com/locations

Permission locations:view

Who uses it HR, operations administrators

The screen

1. Page title — location management.
2. Add location — register a new place.
3. Columns — location name, address, coordinates, radius (how far from the centre point a clock-in still counts as "here"), Wi-Fi network and status.
4. A row — select it to edit the location, move the pin or change the radius.

How to…

Add a site

1. Select Add location.
2. Type the address — the map finds it and drops a pin; drag the pin if the geocoder is off.
3. Set the radius. A tight radius is stricter but produces false rejections on weak GPS; a large one is forgiving. 100–200 m suits most offices.
4. Optionally add the Wi-Fi network name for indoor sites where GPS is unreliable.
5. Save.

Decide between GPS and Wi-Fi

Situation	Recommendation
City-centre office, tall buildings	Add the Wi-Fi network as well as GPS
Open construction site	GPS with a generous radius
Vehicles or roaming crews	Rely on the on-site clock-in type rather than a fixed location

Retire a location

Set it inactive rather than deleting it — attendance history keeps pointing at it.

Notes

• The accuracy column on attendance records reports the GPS radius the phone claimed. Poor accuracy plus a tight location radius is the usual cause of "I could not clock in".
• Locations feed the Office versus On-site type in attendance records.
• Location rules can be tightened per department or shift in Attendance settings.