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Finding your way around

Every screen in CNV Connect uses the same frame: a top bar, a module rail on the far left, a sub-menu for the module you are in, and the working area. Learn the frame once and every page in this guide becomes predictable.

Address https://hub.cnvconnect.com

Applies to every page after you sign in

The application frame

The CNV Connect shell with brand, breadcrumb, quick search, plan chip, avatar, module rail, sub-menu, working area and chat dock marked

  1. Workspace brand — the logo and name of your workspace. Selecting it returns you to the Overview dashboard. Administrators can replace the logo in General settings.
  2. Breadcrumb — module › page. It always tells you where the current screen sits in the menu.
  3. Quick search — type anything to jump to a page, a person, a ticket or a task. The keyboard shortcut is ⌘K on macOS and Ctrl+K on Windows and Linux.
  4. Plan chip — your subscription tier, how many seats are in use and when the plan expires. Selecting it opens Plan and billing. It turns amber when seats are nearly exhausted or the plan is about to end.
  5. Your avatar — opens your personal menu: profile, language, personal settings and Sign out.
  6. Module rail — one icon per module. Red badges count things waiting for you: unread chat messages, tickets, approvals and tasks.
  7. Module sub-menu — the pages inside the selected module, grouped by heading (for example Contract, Attendance, Leave, Assets inside HR).
  8. Working area — the page itself. Every page starts with its title, then the actions on the right, then filters, then the data.
  9. Chat dock — a floating button that opens team chat over whatever you are doing, so you can answer a colleague without losing your place.

Quick search (⌘K)

The quick search palette open over the dashboard

Press ⌘K / Ctrl+K anywhere except inside team chat. Start typing and the palette lists matching pages and records; use the arrow keys and Enter to jump. It is the fastest way to reach a page that is buried three clicks deep in a sub-menu.

Reading any list page

Almost every page in CNV Connect is a list, and they all work the same way:

AreaBehaviour
Title rowPage name plus a count of what is in the list
Buttons, top-rightThe create action is always the rightmost, filled-blue button
Search boxFilters as you type, on the fields named in its placeholder
Tabs / chipsSaved status filters — All, Active, Expired and so on
Add filterExtra conditions (owner, department, date range) stacked as removable chips
Table headerSelecting a column heading sorts by it; a second click reverses the order
RowsThe blue text in a row is a link into the record. Right-hand icons are per-row actions
FooterResult count and paging
BadgeMeaning
Number on ChatUnread messages across all channels and direct messages
Number on SupportTickets assigned to you that are not resolved
Number on ApproveRequests waiting for your signature
Number on TasksTasks assigned to you that are due or overdue
Number on UtilitiesFinished exports you have not downloaded yet

Badges refresh in the background every few minutes and immediately when something is assigned to you.

Two looks

CNV Connect ships two shells. The current one puts the top bar and rail on screen as shown above. The link at the bottom of the rail (Old look) switches to the earlier layout, where the same menu appears as a single sidebar and there is no top bar. Everything else — pages, permissions, data — is identical. Screenshots in this guide use the current look.

If a page is missing from your menu

Two possible reasons:

  • Permission. Menus are filtered by what your role may see. See Who can see what.
  • Module not switched on. Optional modules such as team chat are enabled per workspace in Marketplace.

Typing the address by hand does not get around either: the workspace bounces you back to the dashboard.

CNV Connect — people, attendance and operations in one workspace.